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Frequently Asked Questions
Everything you need to know about visiting Underground Strength and Wellness. Don’t see your question? Reach out and our team will be glad to help.
New · Updated Guidelines
Updated Guidelines from the Georgia Composite Medical Board
Please review this important update regarding at-home injectable therapies.
Why can’t injections be taken to administer at home?
Due to Georgia Medical Board guidance and USP <797> sterile compounding regulations, we are no longer able to dispense injectable vitamin or hormone therapies (HRT/TRT) for at-home use.
All injections must be administered in clinic, or patients may choose to receive treatment through a compounded vial supplied by a licensed compounding pharmacy for approved use under medical guidance.
We appreciate your understanding and remain committed to your care and safety.
Reference: USP <797> Pharmaceutical Compounding — Sterile PreparationsGeneral Questions
Do I have to make an appointment?+
No, we are a walk-in only clinic. Call to find out the best times to be seen by a Nurse Practitioner.
What are your hours?+
10am to 6pm, Monday through Friday.
Are you open on the weekends?+
No, we are open Monday – Friday and closed on the weekends.
Do you draw labs in clinic?+
Yes, we do. Labs typically take 2–3 business days to result and be reviewed.
Do you accept Care Credit or Insurance?+
No, we do not accept insurance or Care Credit.
Do you accept HSA / FSA?+
Yes, we do accept payment with your Health Savings Account or Flexible Savings Account.
How is Hormone Replacement Therapy commonly administered at your practice?+
There are many ways to administer hormones. We offer injection-based hormone replacement therapy.
Do your weight loss services require a consultation?+
Yes, all of our weight loss services require a consultation with the Nurse Practitioner.