Privacy Policy
Privacy Policy
Privacy Notice
Effective Date: July 6, 2026
Underground Strength and Wellness LLC (“Underground Strength & Wellness,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Notice explains what information we collect through our website, how we use it, how we protect it, and your rights regarding your information.
Who We Are
Underground Strength and Wellness LLC operates multiple clinic locations throughout the State of Georgia.
Information We Collect
When you visit our website, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Information submitted through our website contact form regarding our services
We also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage information collected through cookies and similar technologies
Please do not submit sensitive medical information or Protected Health Information (PHI) through our website contact form unless specifically requested by our office.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and requests.
- Provide information regarding our services.
- Communicate with you regarding your inquiry.
- Improve our website and user experience.
- Maintain the security and functionality of our website.
- Comply with applicable legal and regulatory obligations.
We collect only the information reasonably necessary to fulfill these purposes.
Existing Patient Communications
For existing patients, we may communicate with you by telephone, email, or SMS/text message regarding your care, including:
- Laboratory review notifications
- Laboratory draw reminders
- Follow-up communications
- Treatment-related information
- Other medically appropriate communications related to your care
Patients voluntarily provide their preferred contact information and may request updates to their communication preferences by contacting our office.
Protected Health Information (HIPAA)
If you become a patient of Underground Strength and Wellness LLC, your Protected Health Information (PHI) is maintained and protected in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH) Act, and all other applicable federal and Georgia laws.
Our Notice of Privacy Practices explains how your medical information may be used and disclosed, as well as your rights regarding your Protected Health Information.
Patient Portal
Underground Strength and Wellness LLC utilizes the OptiMantra patient portal to securely communicate with patients and manage medical records. Information submitted through the patient portal is protected using appropriate administrative, technical, and physical safeguards consistent with applicable privacy and security requirements.
Telemedicine
We offer telemedicine services exclusively to patients who are physically located within the State of Georgia and where permitted by applicable law and professional licensing requirements.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.
Payments
We do not collect payments through our website.
Payments are made in person or through secure encrypted payment methods provided directly by our office.
Information Sharing
We respect your privacy.
Underground Strength and Wellness LLC does not sell, rent, or disclose your personal information to third parties for advertising or marketing purposes.
We may disclose information only when:
- Required by law.
- Necessary to protect the health or safety of a patient or others.
- Permitted or required under HIPAA or other applicable laws.
- Necessary for healthcare operations.
- Necessary for trusted service providers who assist us in operating our practice, including electronic health record services, secure communication providers, payment processors, website hosting providers, and other vendors who are contractually or legally required to safeguard your information.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and security of your information.
Information transmitted through our website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology (HTTPS).
Although no method of transmitting or storing electronic information is completely secure, we continually work to protect your information using industry-standard security measures.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy or security practices of those websites and encourage you to review their privacy policies.
Children’s Privacy
Our website is not directed toward children under 13 years of age, and we do not knowingly collect personal information directly from children through our website.
Changes to This Privacy Notice
We may revise this Privacy Notice from time to time to reflect changes in our practices or applicable laws. Updated versions will be posted on this page with a revised Effective Date.
Contact Us
If you have questions regarding this Privacy Notice or our privacy practices, please contact:
Primary Phone: (678) 865-8399
Email: selena@undergroundstrength.com
Email: selena@undergroundstrength.com
Underground Strength and Wellness LLC